Product Confidence & Use
Is BussyButta™ a lube?
No. BussyButta™ is not a lubricant. It's a pre-play confidence balm designed to elevate the moment and help you feel smooth, comfortable, and ready. For play, we recommend pairing with a compatible lubricant.
Is BussyButta™ safe to use?
Yes. BussyButta™ is made with cosmetic-grade ingredients selected for comfort, performance, and intimate use. It's designed to help you feel confident and ready - not irritated.
Is BussyButta™ safe for sensitive skin?
BussyButta™ is formulated with sensitive areas in mind. That said, everyone's skin is different, so we always recommend doing a small patch test first.
Is BussyButta™ safe to eat?
BussyButta™ is non-toxic and safe to lick, but it's not meant to be eaten. Think condiment energy - part of the experience, not the main course.
What if I experience irritation or discomfort when using BussyButta™?
If irritation occurs stop using the product. If symptoms continue, please consult a healthcare professional. Your comfort always comes first.
Does BussyButta™ contain parabens or harsh additives?
No - our formulas are free from parabens and harsh addities. As everyone's skin is different, it's always a good idea to review the ingredient list before use.
How often can I use BussyButta™?
As often as you like. Apply and reapply whenever you want to feel smooth, confident, and ready for the moment.
When and how do I apply BussyButta™?
Whenever the time feels right. A little goes a long way - think a 5-cent coin amount. Apply your fingertips and gently massage externally on and around the butthole.
Can I use BussyButta™ with condoms?
BussyButta™ absorbs into the skin, but because it contains oils, it's not compatible with latex condoms. For condom use, we recommend enjoying BussyButta™ as a part of your pre-play routine, then switching to a condom-safe lubricant during play.
How should I store BussyButta™?
Sotre in a cool, dry place away from direct sunlight.
How long does BussyButta™ last once applied?
You can expect up to four hours of confident comfort, with the option to reapply whenever you like.
How many applications are in one jar of BussyButta™?
On average, a 30ml jar provides around 60 applications, depending on how generously you use it.
What scents of BussyButta™ are available?
Currently, you can amplify the magic with Minty Vibe, Juicy Peach, and Naked Woods. More is coming.
Does BussyButta™ expire?
Yes. We recommend using BussyButta™ within 12 months of opening for the best experience.
Is BussyButta™ regulated?
Yes. BussyButta is manufactured to comply with Australian cosmetic regulatory requirements.
Is BussyButta™ just for men?
Not at all. BussyButta™ is for anyone who wants to boost confidence, elevate intimacy, and amplify the magic.
Will BussyButta™ stain fabric or sheets?
BussyButta™ absorbs easily when used as directed. As with any balm, allow it to settle before contact with fabrics.
Where is BussyButta™ made?
BussyButta™ is designed and tested in Australia, and manufactured in China with carefully selected partners to meet our quality and safety standards.
Ordering, Shipping & Delivery
Where do you ship?
We currently ship to:
- Australia
- New Zealand
- Asia
- North America (USA & Canada)
- Europe (UK & selected countries)
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping method.
How long does it take to process my order?
Orders are typically processed within 1-3 business days. Once shipped, you'll receive tracking details straight to your inbox.
How long will delivery take?
Delivery times vary depending on your location, shipping method, and customs processing. Estimated delivery times will be shown at checkout where available.
Who do you ship with?
We choose reliable carriers based on destination:
- Australia: Australia Post
- USA & Canada: DHL Express (recommended for faster delivery and smoother customs clearance)
- UK & Europe: DHL Express or Australia Post International
- New Zealand & Asia: Australia Post International
Is shipping discreet?
Absolutely. All orders are shipped in plain, unbranded packaging. No hints. No giveaways. Just your business.
Will I receive tracking information?
Yes. As soon as your order ships, you'll receive tracking details so you can follow it every step of the way.
Will I have to pay customs duties or taxes?
For international orders, customs duties, taxes, or import fees may apply depending on your country. These charges are the customer's responsibility and are non-refundable.
Returns, Refunds & Support
Can I return BussyButta™ if I change my mind?
Because BussyButta™ is an intimate personal care product, all sales are final. We don't offer change-of-mind returns or refunds, so please choose carefully before purchasing.
What if my order arrives faulty, damaged or incorrect?
We've got you. If your order arrives faulty, damaged, incorrect, or not as described, contact us within 14 days of delivery with your order number and clear photos. If the issue is confirmed, we'll arrange a replacement or refund in line with your consumer rights.
Can I return an opened or unused product?
For hygiene and safety reasons, we can't accept returns or issue refunds on opened or used products - unless the product itself is faulty or damaged.
Who pays for return shipping if something's wrong?
If a fault is confirmed, we'll cover reasonable return shipping costs where a return is required.
How do I contact you about a return or issue?
Email us at hello@bussybutta.com within 14 days of delivery with:
- Your order number
- A brief description of the issue
- Clear photographs of the product and packaging